My mom has been going here for years and swears by how helpful they are. She drove my car an hour to come here (as it's close to her work) and they did a whole bunch of stuff to my car. The air was charged and I realized the next day that it wasn't working. When my mom called them, I was expecting this to be a huge headache. Instead, they were very apologetic, wanted to fix it but having my mom take my car again wasn't feasible so they readily agreed to refund that part of the bill. Amazing! No hassle. Just for that, I can see why my mom likes them so much!
Great place to go if you want to be threatened and kicked while you're down. Truely greedy and convinced they are the best in town.
My car broke down on the highway and through AAA they called town and country and sent a tow truck, to get me and my car. They hooked up my car and the tower introduced himself as Tim, this was my first experience with towing so I was feeling very sad because I was on my way to a Cross country meet. Tim was very personable and made me feel better. He dropped me off at my house and tried to help me with my car. That's great service and he's an even greater person.
I can't say enough good things about Town & Country. No one likes having to get their car repaired, but Brady and all the staff make the process so smooth and painless. They are always prompt, courteous, and thorough in explaining what work has been done. They remember you and your vehicle and keep great track of past service you've had. Their pricing is very fair in my experience as well. Highly recommend!
Great place. Very trustworthy.
Update- after placing this review, the owner/person who I had dealt with the first time, decided to call and leave me a voicemail. To my very suprise he threatened me (a 22 year old PREGNANT woman) again. This time threatening to, and I quote, "make my life miserable" and to post false reviews against my personal business. This voicemail will be recorded and added to this review. When someone asks you why they are being charged what they are being charged threatening to charge them more rather than showing them the bill I'd unacceptable no matter the circumstances. I understand this place deals with unhappy people probably everyday but lashing out on customers is ridiculous.
Town Country Auto Service Center is a US Car Repair based in Lansing, Michigan. Town Country Auto Service Center is located at 6227 W Mt Hope Hwy, Lansing, MI 48917, USA.
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