Clean and orderly.
Talked with Customer Service to resolve a missing item from a purchase and the situation was cleared up in under 15 minutes. Good customer service is one of the benefits of shopping Younkers!
Found merchandise I wanted. The staff was courteous and helped me find my best savings.
I was shopping Thursday, December 14. 2017, at Younkers in the Lansing Mall on W. Saginaw St. The store was very busy with a lot of Christmas shoppers and all shoppers were using coupons (there were a lot of Coupons). I waited patiently in a long line in the Men's Department, where the two salesclerks Laurinda and Wendy were very helpful and accommodating to every customer in line. When I finally got my turn, Laurinda treated me as if I was her first customer of the day, as I noticed Wendy treating her customers the same. I so appreciated such respect and help with all the different coupons I had. I admired these two salesclerks cool heads. The line actually slowed down after me and Laurinda offered to go upstairs (stock dept.) in search of gift boxes, returning with boxes. I so appreciated the service I received. Thank you Younkers for having such good employees. Sharlene
Very good sales. Love the coupons. The store could use more sales associates.
Very rude, didn’t help me and complained about me right in front of my face.
Younkers is a US Department Store based in Lansing, Michigan. Younkers is located at 5220 W Saginaw Hwy, Lansing, MI 48917, USA.
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