Regis has customer service skills rarely found in the jewelry business. I will be recommended everyone looking to him at the Eastwood store. I think he not only did a great job smoothing a crappy situation over, but made it feel like I was buying from a friend. I just feel like I cant say enough good things about him. Thanks again Regis!
Jana was awesome! We knew exactly what we wanted when we walked in and she helped us special order exactly that!
I had every intention of this being my last stop at a Kay Jewelers for the rest of my life. Regis was able to change that after 15 mins of conversations with him. Although I may still not agree with all of Kay Jewelers corporate policies, Regis sold me a new ring. I also brought my father in-law back three days later to purchase a new ring.
This particular store is Amazing!!! The staff is very perfesional, and Jana is always AMAZING AND AWESOME!!!!!! they make my fiancee and I very proud to be a customer. Been going for years and would not go any where else.
I don't know about the negative reviews. I personally had a good experience with them. They are very nice and friendly and did a good job for me in a short time.
I had to run out of there. I just wanted to look at ear rings, but 2 ladies came and kept trying to get me to look at rings and necklaces and kept asking how much am I willing to spend. I already told them 2 times I was just looking they got so annoying I just walked away while they were talking. I guess I'm gonna have to look for some other store to buy jewelry.
Kay Jewelers is a US Jewelry Store based in Lansing, Michigan. Kay Jewelers is located at 2940 Towne Centre Blvd, Lansing, MI 48912, USA.
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